Refund policy

Returns & Exchanges

We want you to be satisfied with your purchase. Please review our return policy below.

Return Eligibility

• Returns must be requested within 7 days of receiving your order
• Items must be:
  • Unused
  • Undamaged
  • In original packaging

Return Options

• Exchange for the correct product (if wrong item ordered)
• Refund (based on approval after inspection)

Non-Returnable Items

We do not accept returns for:

• Used products
• Damaged items (caused after delivery)
• Unsealed products

Return Process

1. Contact us via email to register your return
2. Pack the item securely (preferably in original packaging)
3. Include invoice or order confirmation
4. Ship the product using a trackable courier

Refund Policy

• Refunds are processed after inspection of returned items
• Refund timeline: up to 14 days after receiving return
• Shipping costs are non-refundable

Important Notes

• Return shipping costs are the responsibility of the customer
• If the product is not returned in original condition, a partial refund may apply